WORX

Text Support

Stuck on a machine? Text us your question and we'll help you work through it. No app required, no account needed - just send a text.

Text SUPPORT to (239) 448-8674

Then tell us what the equipment is doing.

By texting us, you agree to receive text messages from Liftworx Labs about your support request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

See our Terms of Service and Privacy Policy.

How it works

  1. Text us the make and model of the equipment and what it's doing. Photos of the part, the data plate, or the error code help a lot.
  2. You get one automatic reply that confirms we received your message.
  3. A Liftworx Labs technician reads your message and replies in the same conversation, usually with follow-up questions to narrow it down.

What to expect

  • We only reply to you. You receive messages from us only after you text us first, or in reply to a conversation you started. We never send marketing or promotional texts.
  • Message frequency varies and depends on how many messages you send us.
  • Message and data rates may apply.
  • Stopping is easy. Text STOP at any time and we will send you nothing further. Text HELP for help.
  • Please don't text sensitive information such as payment card numbers or government ID numbers.

Support guidance is advisory and does not replace professional inspection, the manufacturer's service documentation, or proper safety procedures. Always verify before performing a repair.

Prefer email? Reach us at ray@liftworxlabs.com.