Get to the Root Cause Faster
Worx researches your equipment problem, identifies likely causes ranked by probability, then walks you through guided troubleshooting — step by step.
No app store needed. Works on any phone.
How It Works
From problem to diagnosis in four steps.
Describe the Problem
Tell us what's going on with your equipment.
AI Researches Your Issue
Worx searches technical sources and identifies likely root causes ranked by probability.
Guided Troubleshooting
Follow step-by-step instructions. Answer quick questions and see safety warnings along the way.
Get Your Diagnosis
Receive a clear diagnosis with the confirmed root cause and reasoning.
Describe the Problem
Tell us what's going on with your equipment.
AI Researches Your Issue
Worx searches technical sources and identifies likely root causes ranked by probability.
Guided Troubleshooting
Follow step-by-step instructions. Answer quick questions and see safety warnings along the way.
Get Your Diagnosis
Receive a clear diagnosis with the confirmed root cause and reasoning.
Research + Troubleshooting, Powered by AI
Two phases work together to get you answers faster than searching manuals.
AI-Powered Research
The moment you describe your problem, Worx gets to work researching technical resources for your specific equipment.
- Problem summary contextualized to your machine
- System-specific technical details
- Likely root causes ranked High, Medium, or Low
- Cited sources you can verify
Step-by-Step Troubleshooting
Armed with research, Worx guides you through targeted troubleshooting. Each step adapts based on your answers.
- Clear instructions with quick-answer buttons
- Safety warnings built into every relevant step
- "Why this step?" explanations for full transparency
- Reject a diagnosis and get a fresh troubleshooting path
Equipment We Support
Worx has diagnostic knowledge for 100+ models across all major manufacturers — and we're adding more every week.
Excavators
Forklifts
Bulldozers
Scissor Lifts
Boom Lifts
Skid Steers
Pallet Jacks Get Worx on Your Phone
Worx works like a native app but installs straight from your browser. No app store needed.
iPhone / iPad
After opening the app in Safari:
- 1 Tap the three dots (⋯) in the address bar
- 2 Tap "Share" from the dropdown
- 3 Scroll down and tap "Add to Home Screen"
- 4 Tap "Add" in the top right
Android
When you visit the app in Chrome, your browser will automatically prompt you to install it. Just tap "Install" or "Add to Home Screen" when the banner appears.
If the prompt doesn't appear, tap the three-dot menu in Chrome and select "Add to Home Screen".